Getting Started

Help Center · How-to guide

Getting started

Welcome. This first guide shows you how to sign in and where everything is. Nothing here is complicated — take it one step at a time.

 5 easy steps · about 2 minutes
1

Open the website

In your web browser, go to myjournalstory.com. You can also tap the icon on your phone if you added one.

2

Sign in

Tap Sign in at the top and enter your email and password. If you are brand new, tap Start free trial instead and follow the simple prompts.

Tip: Forgot your password? Tap “Forgot password” and we’ll email you a link to make a new one.
3

Meet your home screen

After you sign in you land on Today. It shows a friendly question to help you start a story. You don’t have to answer it — it’s only a gentle nudge.

4

Find the buttons

Along the bottom of the screen are your main buttons: Today, Timeline, People, and More. The big red Record button is how you begin any memory.

5

That’s the whole map

Everything starts from that one red button. When you’re ready, move on to the next guide and record your first memory.

You can’t break anything. Take your time, and try things as many times as you like. If a recording isn’t right, just delete it and start again.

Nicely done.

You’re ready. The best next step is simply to try it yourself.

Open your journal →
My Journal Story

Your voice and stories, kept safe and shared with the people who matter — today or years from now.