Record a Video Memory

Help Center · How-to guide

Record a video memory

A video lets your family see your face as well as hear you. It works just like the voice recorder, with one extra step for the camera.

5 easy steps · about 3 minutes

Tap the red Record button, then tap Video at the top of the window.

Tip: Video is part of the Heirloom plan. If you don’t have it yet, you’ll see an Upgrade button — tap it to add video.

Your device may ask “Allow camera and microphone?” Tap Allow. This is safe — it only turns the camera on while you record.

You’ll see yourself on the screen. Hold the phone steady or prop it up, and make sure your face is in the picture.

Tip: Good light in front of you (like a window) makes the video look its best.

Tap the red button to start, look at the camera, and tell your story naturally.

Tap the button to stop, watch it back if you like, add a title, and tap Save. Your video is now safe on your timeline.

You can’t break anything. Take your time, and try things as many times as you like. If a recording isn’t right, just delete it and start again.

You’re ready. The best next step is simply to try it yourself.